IT Project Manager (m/f/d) – focus on configured software solutions & mainframe

As an (in-house) IT project manager, you will support our team in exciting software projects for our national and international customers and play a decisive role in the successful introduction and customer-specific adaptation of our software solutions. Your projects will typically cover the following areas:

• Access and identity management (BAYOOSOFT Access Manager) and e-mail encryption (gpg4o) or
• Digitization of documentation processes, e.g. technical documentation of medical devices or QMS/ISMS (BAYOOSOFT Themis)
• Key account management in the mainframe sector

This is what you can expect:

• Project management & controlling:
  • Project management for customer projects, in particular for customer-specific configurations of our software solutions
  • Coordination of the project team (Service Engineering & Development) and external partners to ensure effective collaboration and communication
  • Responsibility for the planning, control, monitoring and reporting of projects in terms of time, budget and quality
  • Ensuring that the quality of individual solutions is guaranteed before delivery to the customer
• Customer advice and finding solutions:
  • Advising our customers on the best possible solution, ideally by configuring etc. our products (close coordination with our Service Engineer experts)
  • Developing solutions in collaboration with product management if the standard solution and configuration are not sufficient
  • Recording and analyzing customer requirements, creating backlogs and user stories
  • Obtaining internal cost estimates, preparing customized offers, taking over project management & coordination until implementation at the customer’s site
• Support for existing customers:
  • Project management and contact person for our customers who work with established software solutions
  • Conducting annual meetings with our customers to ensure customer satisfaction
  • Identification and implementation of cross-selling potential
• Product management support:
  • Close cooperation with our product management
  • Support in the further development of our software solutions
  • Incorporating customer feedback
• Project Coordinator Mainframe:
  • Coordination of the mainframe team
  • Close cooperation with our key account customer
  • Communication of project status and cost estimates

• Completed studies or training in the field of (business) informatics or professional experience in a comparable position with an affinity for complex software solutions
• Practical experience in project management, ideally in the field of customer-specific adaptations or configurations
• Process-, customer- and solution-oriented thinking and acting
• Very good written and spoken German and English skills
• Strong communication and conceptual skills as well as a good feel for customer needs
• Confident demeanor, persuasiveness and assertiveness
• Experience with agile methods such as Scrum & Extreme Programming an advantage

In addition to your technical and professional know-how, you are characterized by your social skills. You are reliable, committed and flexible. You have a high degree of independence and self-organization as well as the ability to work in a team.